Omnichannel Questionnaires and Sequences

Introduction

The Omnichannel Sequence describes the journey of your customer from the moment they browsing your e-shop to the moment they have their order delivered to their place (or pick it up from the store).

This article describes all the Questionnaires included in the Omnichannel Business and all the Flow transitions between them.

Questionnaires

Omnichannel Questionnaires are the following:

Template Questionnaires are not fully functional, so you can check all the Questions included in each one of them.

Sequences Transitions

Omnichannel type includes the following transitions: