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Which questions are displayed to my customers in the After sales Stage?

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After sales Stage Questions

What do we ask customers that have just received their order?

English Version

1. Overall, how satisfied are you with the delivery of your order?
2. How do you rate us out of 10 on each of the following?

  • Shipping time
  • Shipping cost
  • Condition of products you received
  • Alternatice delivery options
  • Product packaging
  • Service/response to requests

3. How likely is that you will recommend our e-shop to your friends or colleagues?
4. Would you buy again from our e-shop?
5. Leave us a comment if you like:

 

Greek Version

1. Πόσο ικανοποιημένος/η μείνατε από τη παραλαβή της παραγγελίας σας;
2. Πώς βαθμολογείτε το ηλεκτρονικό μας κατάστημα με άριστα το 10 ως προς τα παρακάτω χαρακτηριστικά;

  • Χρόνος παράδοσης
  • Κόστος μεταφορικών
  • Κατάσταση προϊόντος/ων
  • Δυνατότητες παραλαβής
  • Συσκευασία προϊόντος/ων
  • Εξυπηρέτηση καταστήματος

3. Πόσο πιθανό είναι να το συστήσετε σε κάποιο φίλο, μέλος οικογένειας ή συνάδελφο;
4. Θα αγοράζατε ξανά από το κατάστημά μας;
5. Πείτε μας τη γνώμη σας όπως θέλετε (πεδίο για σχόλιο)

 

Romanian Version

1. Cât de mulþumit sunteþi de primirea comenzii?
2. Pe o scară de la 1 la 10, ce notă ne-ai da pentru fiecare dintre cele de mai jos?

  • Timpul de livrare
  • Costurile de livrare
  • Starea de prezentare a produselor primite
  • Modalitățile de livrare oferite
  • Ambalarea produselor
  • Serviciile oferite/modul în care am răspuns solicitărilor tale

3. Ai recomanda magazinul nostru online prietenilor sau colegilor tăi?
4. Aþi cumpãra din nou din magazinul nostru electronic?
5. Dacă vrei, ne poți lăsa și un comentariu. Cu siguranță vom asculta; sugestiile și observațiile tale sunt importante pentru noi.

 

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