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At which exact moment does the After sales questionnaire appear?

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When your customers receive their order, they also receive an e-mail with the After Sales questionnaire.

To activate/manage the After sales stage, click here.

The e-mail subject is "Have you received your order from example.com?" and it looks like this: 

after_mail.png

 

By clicking the "Give us your opinion here!" button, the first part of the After Sales questionnaire will be appeared!

after1.PNG

 Click here to view the complete After Sales Questionnaire.

 

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