Most of the e-shops that use e-satisfaction have activated the Social Share feature. After the successful completion of the questionnaire your customers’ attention is focused and therefore, they seem to be very engagement in the action you motivate them to perform. 20% of the customers tend to click in the Social Share features. It has been identified that users who view a Facebook Post after the successful completion of the Check out and/or After Sales questionnaire are 29 times more engaged than if they were seeing this post through a paid, targeted advertisement on Facebook!
You can read a case study on the Facebook Embedded Post, by clicking here.