The questions in the Browsing Stage appear randomly when your e-shop's visitors spend significant time browsing. Actually, it's you can set the actual condition you want the browse questions to appear.
To do so, you will have to log to your account on e-satisfaction’s dashboard and go under the section "e-shop Configuration --> Stage Configuration --> Browse Configuration"
Now, you will have to choose to display a question to visitors after being on your website for certain minutes. (e.g 2 minutes),
and finally, set the number of pages viewed before displaying a question to your visitors (e.g 4 pages).