In case you are operating an e-shop based on Magento version 1.9.x, integration is extremely simple, fast and easy!
Our team has developed and provides you an advanced plugin for Magento that automated e-satisfaction's installation process and also integrates customer feedback in the back office interface of the Magento platform! So after integrating e-satisfaction plugin for Magento, you will be able to:
- track in a blink of an eye which orders need your attention, which clients rated their experience and what orders have a comment.
- view comments and ratings for each order, without having to login to e-satisfaction's dashboard
- be informed on the satisfaction history of each customer, in the "customers" section of Magento