Enabling Customer Centricity

Online Food Delivery Questionnaires and Sequences



The Online Food Delivery Sequences describes the journey of your customer from the moment they browsing your e-shop to the moment they have their order delivered to their place (or pick it up from the store as take away).

It is quite similar as flow to the Omnichannel, though it contains different questions.


Online Food Delivery Questionnaires are the following:

Questionnaire Preview (English) Preview (Greek)
Browse Preview Preview
Checkout Preview Preview
After Delivery - Home Delivery Preview Preview
After Delivery - Take Away Preview Preview

Template Questionnaires are not fully functional, so you can check all the Questions included in each one of them.

Sequences Transitions

Online Food Delivery type includes the following transitions:

From Questionnaire To Questionnaire Condition(s)
Checkout After Sales store_pickup = false
Checkout Store Pickup store_pickup = true
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