e-satisfaction
Updated :
Introduction
The Online Food Delivery Sequences describes the journey of your customer from the moment they browsing your e-shop to the moment they have their order delivered to their place (or pick it up from the store as take away).
It is quite similar as flow to the Omnichannel, though it contains different questions.
Questionnaires
Online Food Delivery Questionnaires are the following:
| Questionnaire | Preview (English) | Preview (Greek) |
| Browse | Preview | Preview |
| Checkout | Preview | Preview |
| After Delivery - Home Delivery | Preview | Preview |
| After Delivery - Take Away | Preview | Preview |
Template Questionnaires are not fully functional, so you can check all the Questions included in each one of them.
Sequences Transitions
Online Food Delivery type includes the following transitions:
| From Questionnaire | To Questionnaire | Condition(s) |
| Checkout | After Sales | store_pickup = false |
| Checkout | Store Pickup | store_pickup = true |