Enabling Customer Centricity

Who owns and controls data?


There are different kinds of data that we store and process. The two major categories are the following:

Data about users in our platform

This data are controlled by e-satisfaction.com and used to ensure that we offer great service and support you better. If you have registered in e-satisfaction.com and you do not want us to have your data anymore, all you have to do is ask us to delete the data by sending an email to privacy@e-satisfaction.com and we will come back to you, ensuring that your request will be granted.

Data about customers of our customer

The core service that we provide is getting in touch with customers of customers and collect feedback from them. All data that are collected for this purpose are controlled by the corresponding customer that is using our service to collect them. We cannot delete or process these data unless this customer asks us to.


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