Enabling Customer Centricity

What is Data Processing Agreement?



e-satisfaction.com offers customers a robust Data Processing Agreement (“DPA”), governing the relationship between the customer (acting as a data controller) and e-satisfaction.com (acting as a data processor).

The DPA facilitates e-satisfaction's customers’ compliance with their obligations under EU data protection law.

Our DPA contains strong privacy commitments and has been updated to confirm our compliance with the GDPR as and from May 25, 2018.


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