Applications are the core elements of e-satisfaction.com dashboard. They are consisted of questionnaires and flows that connect different questionnaires between them.
An application can be an e-shop, a physical store, or in general any journey for which you want to get feedback, even if it takes place across different touchpoints.
We provide a specific set of Application Types, with out-of-the box and pre-defined questionnaires and flows, to help our customers in their first steps with e-satisfaction.com. When a customer creates an application for a specific type of questionnaires, questions and flows are automatically created in this application.
About the Questionnaire Flows...
It all starts with the journey of the your customer. If your Business belongs to one of the following flavors, then we have Ready to use questionnaire flows with Out of the box questions per stage of the journey!
Otherwise, you may select the Custom Business Flow to create your own Custom Questionnaires.