Enabling Customer Centricity

Activate/Deactivate a Questionnaire



In this article you will learn how to activate or deactivate the Questionnaire Integration in order to display it or hide it from your website.

Questionnaire Web Integration

Visiting your Questionnaire Web Integration settings, you should turn on and off the "Active" switch:

Switching the "Active" status to off, it includes also the mobile mode of the questionnaire.

NOTE: This will result on not collecting responses for this questionnaire. To activate it again, follow the same steps.

IMPORTANT NOTE: DO NOT delete a questionnaire to deactivate it. This will delete all your responses. If you want to permanently delete a questionnaire, it is advised to first download all the data related to this questionnaire and then you can delete it.

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