Well, it depends what you are looking for. If you are looking for this small box that was displayed on the bottom right or left side of the web page, maybe it is gone.
In the new version of e-satisfaction, this feedback mechanism has been replaced by the Box. It looks a bit different BUT is much more functional, as it supports the campaign mechanisms that are available for you to use when a consumer provides feedback through e-satisfaction.com.
The new, Box feedback mechanism looks like this. A small box (left image) that when clicked or after a few moments (you decide when) is expanded (right image) to collect feedback!
As this is a significant change in the look and feel, this feedback mechanism is by default NOT active. If you want to use it, you can read this article.