First, you should log in your e-satisfaction account and go under Configuration --> Application Settings
At the panel " Messaging Provider", click on Create New button and fill in the below information as they are requested.
At the open window, you should fill in the required information.
Step 1: Select email from the drop down list as channel type.
Step 2: You should define the name that will appear as the sender of the After Sales e-mail. We suggest to select a name compatible with your brand name in order to be more trustworthy by the recipient.
Step 3: You should choose the mailing platform that will be used to send the After Sales and Store Pick Up e-mail. We offer you multiple choices.
Option 1: Moosend
If you own a Moosend account, then it is needed to fill in your account details (username, password)
Option 2: Contact Pigeon
In case of Contact pigeon as mailing platform, you should complete additionally the API Key and the Attach Flow ID linked to your Contact Pigeon Account.
Option 3: Mandrill
It is required to complete apart from the basic information (channel, handler title, handler and sender) , the API Key.
Option 4: STMP
On condition that you use STMP as mailing platform, complete the Host and Port info of your account.
Step 4: Handler Title
As handler title, you complete the name of the mailing platform that you use.
Step 5: SAVE the changes 😊
If you want to learn how to test the After Sales and Store Pick up that you sent, continue reading here.