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Why do I need a Messaging Provider?



You are almost to finish the integration process of e-satisfaction. The next step is the activation of After sales and Store pick up Questionnaires.

After sales and store pick up questionnaires are sending to your customers through e-mails. 

Therefore to start collecting feedback from your customers at those stages, it is mandatory to set up a messaging provider from which questionnaires will be delivered to your customers.

As messaging providers are considered mailing platforms which businesses use to share emails to their customer base. At e-satisfaction, we provide you a list of potential messaging providers to select among. 

Read here how you can create your own messaging provider. How do I create a messaging provider? 


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