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Web Integration Settings

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Introduction

In this article you learn about the Web Integration Settings for each Questionnaire.

Web Integration

To find the web integration settings for each questionnaire, you can go in the Distribution Section as follows:

Questionnaire Page --> Distribution Section --> Web Integration Tab

Definitions

There are multiple settings for each questionnaire, as seen in the following screenshot:

Number Setting Description
1 Active Turn on or off the display of the Questionnaire
2 Mobile Enable the display of the Questionnaire on Mobile viewports
3 Language

Select a specific language from the drop down list or choose auto language detection and adjust the language to visitors browser language.

NOTE: From the drop down list you can view all the available languages we are able to support at the moment.

4 Type

Select your type of display. Supported types are:

  • Box
  • Box Classic (Popup)
  • Embedded
5 Position

The position of the questionnaire, as follows:

  • For embed types: css selector. Lear more about css selectors here.
  • For box and box_classic, choose the position using words like top, bottom, left, right. Separate two words with "|". Example: "left|bottom".
6 Frequency Cap Define how many minutes, hours and days the same visitor would see again the questionnaire.
7 Delay Cap Define how many minutes, hours and days will the Questionnaire be delayed to be displayed to a user
8 Blacklist Define a list of urls in which the questionnaire would NOT be displayed. You should use separated lines for each URL.
9 Whitelist Define a list of urls in which the questionnaire would be displayed. You should use separated lines for each URL.

Integration Type

The current settings have 3 type of integration:

  • Box
  • Box Classic (popup)
  • Embed

Box and Box Classic Integration

Read more about Web Integration: Box.

 

Embed Integration

Read more about Web Integration: Embedded.

Position

Position depends on the integration type.

Box / Box Classic

Box can be displayed automatically in a corner of your website. You can select one of the following:

  • Left | Bottom
  • Left | Top
  • Right | Bottom
  • Right | Top

Embedded

Embedded questionnaires need an HTML container to be displayed. In this case, you need to provide a position as a css selector. The questionnaire will be displayed based on the given position type:

  • Before: Append the questionnaire exactly before the given position.
  • Inside: Append the questionnaire inside the given position (at the end of the container).
  • After: Append the questionnaire exactly after the given position.

Delay Cap

You can add a delay to displaying your questionnaire to your users, so that they have time to form their experience properly.

The delay cap is separated in 3 values: minutes, hours and days. You can set both values and the delay cap will sum up to the user.

Example: After the entrance on the online page the display of the questionnaire will follow in 1 day, 3 hours and 5 minutes.

Frequency Cap

You can use the frequency cap setting to avoid displaying the same questionnaire to the same user multiple times in a given period of time.

The frequency cap is separated in 3 values: minutes, hours and days. You can set both values and the frequency cap will sum up to the user.

Frequency cap works for a user on the same device, using browser local storage.

Example: After the first display of the questionnaire it will take 1 day, 5 hours, 35 minutes and the Delay Cap to be displayed again.

Blacklist and Whitelist

Blacklist and whitelist settings are considered an extra layer of security, to prevent your Questionnaire from being displayed to other websites.

NOTE: If a url is covered by both whitelist and blacklist, blacklist prevails.

Keep in mind the following:

  • The URLs should be full, including the http/https protocol
  • URLs are working in a start-with logic. It's enough to write the url and everything that follows is covered
  • If a url is covered by both whitelist and blacklist, blacklist prevails

 

If you want to add to the blacklist box the URL:  https://www.mysite.com/cart

Then, the URL: https://www.mysite.com/cart/anything could be considered as blacklist. On the other hand, the rule would not be valid for the following URL: https://www.mysite.com/anything/cart

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