Queues can have items in and out constantly. Most of the time, these queue items are being inserted in the queue by internal processes of the e-satisfaction. However, you can manually add Queue Items either for testing or for bulk send without e-satisfaction API Integration.
Add a Queue Item
Usually for testing, you can add a single Queue Item to your Pipeline by clicking on the "Add" button in the pipeline panel. The following dialog will appear:
In case you need your system to manually insert queue items from your system based on custom conditions, read about Add Queue Item: API Call.
Add Multiple Queue Items
You can add multiple queue items at a time with our Import functionality.
If you plan on sending the questionnaire to a list of recipients, you can skip clicking on the "Add" button multiple times and read about Add Queue Item: CSV File.
If you have the need of importing a list of recipients over a repeated period of time, you can read about Add Queue Item: Data Bridge.