Enabling Customer Centricity

Add Queue Item



Queues can have items in and out constantly. Most of the time, these queue items are being inserted in the queue by internal processes of the e-satisfaction. However, you can manually add Queue Items either for testing or for bulk send without e-satisfaction API Integration.

Add a Queue Item


Usually for testing, you can add a single Queue Item to your Pipeline by clicking on the "Add" button in the pipeline panel. The following dialog will appear:

API Call

In case you need your system to manually insert queue items from your system based on custom conditions, read about Add Queue Item: API Call.

Add Multiple Queue Items

You can add multiple queue items at a time with our Import functionality.

One-time Import

If you plan on sending the questionnaire to a list of recipients, you can skip clicking on the "Add" button multiple times and read about Add Queue Item: CSV File.

Continuous Import

If you have the need of importing a list of recipients over a repeated period of time, you can read about Add Queue Item: Data Bridge.

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