e-satisfaction.com

Enabling Customer Centricity

Subscribing to Events

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Introduction

e-satisfaction system records events for a set of actions that are happening inside. As a user, you can subscribe to events and get notifications for them as they happen.

Events

Different events are being triggered based on the action and the entity that is involved. You can check all the events that you can subscribe to by visiting the "Settings" section in your User Profile Page:

Open the Notification Settings and check the Event Subscriptions:

Subscriptions

All the events are separated in categories according to the entity type they are connected to. You should be able to see all events that are about Applications by simply clicking on the "Application" category:

As you can see, you are subscribed by default to all events in the Web Channel and you will receive a Web Notification each time such event is created. However, you can choose which events to receive via Email Channel.

During registration you are subscribed automatically to the following events on the Email Channel:

  • Trigger Subscribed Monitor
  • Organization Plan Expired
  • Organization Plan Renewed
  • Organization Plan is about to Expire
  • Organization Plan Credits Expired
  • Organization Plan Payment Failed
  • Application Plan Expired
  • Application Plan Renewed
  • Application Plan is about to Expire
  • Application Plan Credits Expired
  • Application Plan Payment Failed
  • Refer Coupons are over

Although subscriptions are necessary for receiving a notification, you don't receive notifications about everything in the e-satisfaction Platform.

Watching Entities

You receive notifications only for a specific set of entities, the ones that you are interested in and you watch. Read more about Watching Entities.

Full list of Events

  • Application
    • Add Application User
    • Application Payment Method is missing
    • Application Plan Credits Expired
    • Application Plan Expired
    • Application Plan Payment Failed
    • Application Plan Renewed
    • Application Plan is about to Expire
    • Create Campaign
    • Create Customer Segment
    • Create Questionnaire Metadata
    • Create Responder Metadata
    • Delete Application
    • Delete Application User
    • Delete Campaign
    • Delete Customer Segment
    • Delete Questionnaire Metadata
    • Delete Responder Metadata
    • Update Application Billing Info
    • Update Application Info
    • Update Application Pricing Plan
    • Update Application User
    • Update Customer Segment
    • Update Questionnaire Metadata
    • Update Responder Metadata
  • Campaign
    • Create Callback Data
    • Refer Coupons are about to run out
    • Refer Coupons are over
    • Update Campaign
  • Monitor
    • Trigger Subscribed Monitor
  • Organization
    • Add Organization User
    • Create Application
    • Delete Organization User
    • Organization Membership Info Updated
    • Organization Payment Method is missing
    • Organization Plan Credits Expired
    • Organization Plan Expired
    • Organization Plan Payment Failed
    • Organization Plan Renewed
    • Organization Plan is about to Expire
    • Update Organization Billing Info
    • Update Organization Info
    • Update Organization User
  • Questionnaire
    • Create Questionnaire Monitor
    • Delete Questionnaire Instance
    • Delete Questionnaire Monitor
    • Update Questionnaire Monitor
  • User
    • Update Password

You can subscribe to your desired events at your Profile Page.

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