e-satisfaction.com

Enabling Customer Centricity

Email Service: Moosend

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Introduction

You can setup your e-satisfaction account to send emails through Moosend.

Configuration

Selecting Moosend on the service will display the following dialog:

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Field Description
Sender The email that will be submitted to Moosend and will appear as sender in the emails.
Username The Moosend account username.
Password The Moosend account password.

Sub-Accounts

If you are using a sub-account, you will have to enter the username with your sub-account like this:

sub-account\username

Example (with e-satisfaction sub-account):

e-satisfaction\johndoe

Unsubscribers

e-satisfaction cannot detect emails that have been unsubscribed on the Moosend platform. For this reason, all emails that have been previously unsubscribed from Moosend will be marked as Completed, without any other information.

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