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Explore your Dashboard & learn how to use all e-satisfaction features!
Can I change my e-shop's logo?
In which language are the questionnaires displayed?
Can I change my dashboard’s language?
How can I add a new e-shop?
Can I be alerted when a customer needs my attention?
Can I add a user in my account?
What is the difference between the three user rights?
Can I delete/manage a user?
I want to choose a plan. How can I do it?
I want to upgrade my plan. What procedure should I follow?
Customer Experiences? How exactly are they measured?
Which features are included in each plan?
URL targeting: How can I use this feature?
After sales Configuration
Can I cancel the delivery of the After Sales questionnaire?
How can I create a Custom Question?
Trending Custom Questions. Get an idea of the questions you can create!
Where can I find the data of my custom question?
What should I expect from this feature?
Are there any e-shops that have already used Custom Questions and shared their benefits with you?
Explore your Dashboard
I know the order ID of a customer; can I export my data to find their e-mail?
Can I save my charts?
How can I compare my e-shop's performance for different time periods?
Can I compare my e-shop's performance with the rest of the market? (You vs Market)