Questionnaires

• Building a Questionnaire
• Basic Questionnaire Settings
• Basic Questions
• Optional Questions
• Questionnaire Jumps
• Re-order Questions and Groups

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Template Questionnaires

• About Template Questionnaires
• Omnichannel Questionnaires and Flow
• Online Food Delivery Questionnaires and Flow
• Disconnect Questionnaire from Template
• Custom Questions in Templates

Questionnaire Settings

• Web Display Settings
• Web Display: Box
• Web Display: Embedded
• Activate/Deactivate a Questionnaire
• Questionnaire Display Language

Queue and Pipelines

• Queue
• Pipelines
• Pipelines: Content
• Pipelines: Targeting
• Pipelines: Conditions
• Pipelines: Tracking

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Public Link

• Public Link
• Embedded Public Link in a newsletter

Custom Look n Feel

• Custom Theme
• Custom Thank you Page

Customer Experience Badge

• About Badge
• Badge Configuration: Layout
• Badge Configuration: Metrics
• Badge Display Mode: Bar
• Badge Display Mode: Banner
• Badge Display Mode: Lightbox

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Common Issues - Troubleshooting

• Queue item is not delivered
• I don't receive feedback in the Checkout stage. What can I do?
• Stop sending Messages to your Customers
• Data Bridge is not working
• Is the badge adaptable to the mobile-friendly version of my e-shop?