What is e-satisfaction

• What is e-satisfaction?
• Why e-satisfaction?
• What is Humanized Marketing?
• How is e-satisfaction different from the competitors?

GDPR Overview

• What is GDPR?
• Who is affected by GDPR?
• How can our customers prepare for GDPR?
• What is Data Processing Agreement?
• Do you need to appoint a Data Protection Officer?
• We are an agency and we use your product for a number of our customers. Should it be us or our customers who sign the Data Processing Agreement?

e-satisfaction.com & GDPR

• Overview and roadmap of actions
• What data we store?
• Does data ever leave EU?
• How long do we store data?
• Who owns and controls data?
• How do we respond to information requests?

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