Basic Questions

Introduction

This article will guide you through the process of creating and editing your Questions inside your Questionnaire.

From the Questionnaire Content Customization section, click on the "Add New Question" button as seen in the following screenshot:

And the next screen should appear:

Each question has a set of common settings, as they appear in the following table:

There are 4 types of Questions:

Rating Questions

A rating question asks from respondents to evaluate on a scale from zero (0) or one (1) to ten (10) the referred statement.

To create a Rating Question, you choose Rating from the drop down list and then complete the necessary fields:

Open text

A question with an open space where your end-users can freely provide their feedback with a comment:

Single Selection (Radio)

From a set of pre-defined values, the end-user can select only one answer:

Multi Selection (Checkbox)

Similar to the Single Selection, from a set of pre-defined values, the end-user can select one or more answers.

Question values is a set of pre-defined values that are displayed to the user. Values are used for the following type of questions:

Each question value has a value and a title:

Rating Questions

For rating questions, you should set two (2) values for your side texts of the scale:

For example, if you want to ask with a rating type question how satisfied your customers are, then:

In this way, the question displays the a scale of answer options from a range 1-10.

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